Book Description
“Features of the ninth edition include the following : implementation of the Affordable Care Act; evolving models of healthcare organizational structures and relationships; expanded content on cultural and gender diversity; emphasis on quality management; addition of emotional leadership concepts; use of social media in management; harassing, bullying, and lack of civility in healthcare; emergency preparedness for terrorism, disasters, and mass shootings; prevention of workplace violence.”–Préface.
Book Details
- Author: Eleanor J. Sullivan
- Publisher: Pearson
- Published Date: 2017-05
- Published Year: 2017
- Language: English
- ISBN-13: 9780134153117




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