🔐 Privacy Policy

At HIGHLAND CONSULTANT Limited Liability Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, place an order, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

📋 Information We Collect

We may collect the following types of information:

👤 Personal Information

When you place an order, contact us, or interact with our website, we may collect personal information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment-related details
  • Any other information you voluntarily provide to us

🌐 Non-Personal Information

We may also collect certain non-personal information automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited on our website
  • Date and time of access
  • Referring website or source

🎯 How We Use Your Information

We may use the information we collect for purposes including:

  • Processing and fulfilling orders
  • Providing customer service and support
  • Sending order confirmations, updates, and service-related communications
  • Improving our website, products, and services
  • Detecting and preventing fraud, abuse, or unauthorized transactions
  • Complying with legal obligations
  • Responding to inquiries, requests, or disputes

💳 Payment Information

Payments made through our website are processed securely through PayPal and Stripe.

We do not store your full payment card details on our own servers. Payment information is handled by secure third-party payment processors in accordance with their own privacy and security practices.

🍪 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember preferences, analyze website traffic, and enhance website functionality.

You may choose to disable cookies through your browser settings. However, doing so may affect certain features or functionality of the website.

🤝 Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted third parties, such as:

  • Payment processors
  • Shipping providers
  • Website hosting or technical service providers
  • Legal or regulatory authorities when required by law
  • Fraud prevention or security service providers

These third parties are only given access to the information necessary to perform their services.

🔒 Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

⏳ Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, dispute resolution, and recordkeeping obligations.

👶 Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.

🌍 Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage users to review the privacy policies of any third-party websites they visit.

⚖️ Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information, where applicable
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

🔄 Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will become effective immediately upon posting on the website. Your continued use of the website after any changes are posted constitutes your acceptance of the updated Privacy Policy.

📞 Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

HIGHLAND CONSULTANT Limited Liability Company
9040 TELSTAR AVE STE 127, EL MONTE, California 91731, United States
Phone: (916) 557-2200
Email: [email protected]